Trumpia

Start in the dashboard: pick an audience, draft a short message, attach an image if needed, and schedule it. Trumpia handles routing, reply threading, and time zone delivery, so you can focus on results. Build your list fast by importing from your CRM and setting up an opt-in keyword for in-store signs, websites, or events. New contacts are validated and consent is stored automatically. Create segments using tags, location, purchase recency, or custom fields. Personalize each send with merge fields like first name, store location, or appointment time. Queue promos, alerts, and reminders in advance, and deliver by each recipient’s local clock.

Turn broadcasts into conversations. Set smart auto-replies that answer FAQs or branch based on a person’s response, then hand off to a live rep when needed. Use polls to collect preferences, quick surveys for NPS, and forms to capture data in the thread. Share product photos, menus, or flyers with MMS. Drop a branded short link to track clicks without wasting characters. The inbox shows every thread in one place, making it easy for sales, support, or field teams to reply in real time and tag contacts for future follow-ups.

Automate the whole journey. Trigger messages when someone joins your list, abandons a cart, schedules a visit, or nears a renewal date. Build if/then paths that switch channels when a user clicks, replies, or goes quiet—send a text first, follow with email, escalate with a voice reminder, or post to Facebook as needed. Insert delays, goals, and exit rules. Sync status and activities back to your CRM through native connectors or Zapier, and pull in attributes to target the next step. Developers can extend workflows with the API and webhooks.

Keep teams aligned and compliant. Assign role-based access so a franchisee, campus, or department can only see their contacts and campaigns. Lock templates, enforce quiet hours, and use built-in guidance to meet carrier and legal requirements. Monitor performance with live dashboards: delivery, clicks, replies, opt-outs, and revenue attribution. Run A/B tests on copy or send time. Common playbooks include retail flash sales, clinic reminders, event RSVPs, real estate open houses, restaurant waitlists, staffing shift fills, school notifications, and SaaS trial nurturing—all measurable and repeatable.